FAQS

How much does delivery cost?

We are delighted to offer Free UK Delivery on all orders. There are no hidden shipping fees at checkout.

How long will it take to receive my order?

Because all of our items are carefully handcrafted, please allow a few days for us to create and dispatch your piece. Seasonal items, such as our Christmas Wreaths, come with guaranteed delivery before the holiday.

Do you ship internationally?

Currently, our focus is on serving our UK customers with our free delivery offer. If you are ordering from overseas, please contact us directly so we can provide a custom shipping quote.

Are your wreaths and flower crowns made with real flowers?

Our pieces are made using premium artificial and silk flowers. These are "everlasting" designs, meaning your floral headpiece or seasonal door wreath can be enjoyed year after year without wilting or shedding.

Do you offer custom or bespoke designs?

Yes! Because every piece is handcrafted, custom colour schemes or specific flower requests for weddings, flower girls, and special events can often be accommodated. Please reach out via our Contact page to discuss your vision.

Hen Parties & DIY Kits

What comes in a DIY Flower Crown Kit?

Our DIY and Hen Party Kits include everything you need to create your own stunning floral headpiece. The kits come complete with wire bases, floral tape, a beautifully curated selection of artificial flowers and foliage, and step-by-step instructions.

Can I order kits for a large hen party?

Absolutely. Our Hen Party Kits are designed exactly for this. We can cater to groups of all sizes, ensuring everyone has the supplies they need for a fun, creative party activity.

Refunds, Returns & Payment

What payment methods do you accept?

We accept all major credit and debit cards through our secure checkout. We also offer flexible payment options so you can spread the cost of your order over time.

What is your return policy?

We want you to be entirely in love with your handcrafted piece. If for any reason you are not, please contact us within 14 days of receiving your item to arrange a return or exchange. Please note that custom or bespoke orders are generally non-refundable unless faulty.